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Call us on +44 28 8676 7900

ENGINEERED FOR YOU

Our aftersales support team are on hand to provide local support for our customer base around the world, ensuring your solution has minimal disruption and maximum uptime and performance. We provide dedicated support to ensure your plant continues to operate in all conditions, and those belts keep producing material ready for market, straight off the belt.

Whether you're an existing CDE customer seeking parts or services or you're currently operating a wash plant that has inefficiencies in performance, contact your local CDE support representative below to see how CDE can help transform your washing operations.

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SPARE PARTS

We hold a stock of common parts in market, ready for immediate delivery, including screen media, cyclone parts, marsh mallow springs, motors, and gearboxes. 

Our CustomCare team have a complete order history for plant parts, ensuring easy re-ordering and enabling our service engineers to maintain a complete picture of your plant performance.

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Services

Our team of expert regional support engineers work to understand your business objectives and the operation of your plant, creating a customised package that helps you to meet your objectives. 

Following installation, they are on hand to ensure your wash plant is performing to its optimal level, and to train your operational team to develop their expertise with your CDE wet processing solution. You can learn more about this on-boarding and servicing below, or read about our preventative maintenance inspection (PMI) packages for a regular servicing and support agreement.

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Americas

James O'Hagan
Customer Relationship Executive

Tel:
817 659 6690 
Email: 
jpo'hagan@cdegroup.com
Andrew Bunting
Regional Manager

Tel:
 
+1 (682) 317 2014
Email: abunting@cdegroup.com
GET IN TOUCH
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Dedicated Support
We make it easy to work with your solution.
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Objectives
We understand your business objectives and the operation of your plant.
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Package
We create a custom servicing & support package to help you meet the objectives of your wash plant.
CDE CUSTOMCARE AMERICAS
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